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Microsoft Dynamics 365 Blog
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Satish Thomas

Vice President, Dynamics 365 Solutions Engineering

Posts

A blue image with white text that says Enhance patient experiences
A blue image with white text that says Enhance patient experiences
Even before the global health crisis of 2020, many organizations around the world were focused on digital transformation. They were working with trusted technology providers to develop new business models, create new experiences, new products, and new services for customers. The pandemic changed everything, stalling the efforts of some organizations, and forcing others to accelerate...Read more
Real people. IT professional at a digital consulting firm. The firm provides custom solutions across a multitude of disciplines including IT, front and back end software development, customer support and data services.
Real people. IT professional at a digital consulting firm. The firm provides custom solutions across a multitude of disciplines including IT, front and back end software development, customer support and data services.
Today, people have access to more content, purchasing channels, and brand options than in the past, and their expectations for great customer experiences continues to grow, even in uncertain times. To win and retain loyal customers, companies need to understand, value, and build trust with them, and proactively serve them through seamless, personalized experiences on...Read more
a screenshot of a computer
a screenshot of a computer
We are pleased to announce that Microsoft Dynamics 365 Customer Insights is now generally available! The newest addition to the portfolio of Dynamics 365 AI offerings, Dynamics 365 Customer Insights enables every organization to unify disparate data – be it transactional, observational or behavioral sources – to gain a single view of customers and derive intelligent insights...Read more
a screenshot of a computer
a screenshot of a computer
We are pleased to announce that  Dynamics 365 Customer Insights is now generally available! The newest addition to the portfolio of Dynamics 365 AI offerings, Dynamics 365 Customer Insights enables every organization to unify disparate data – be it transactional, observational or behavioral sources – to gain a single view of customers and derive intelligent insights that...Read more
a group of people standing around a table
a group of people standing around a table
We are pleased to announce that Dynamics 365 Customer Insights is now available for public preview! The newest addition to the portfolio of Dynamics 365 AI offerings, Dynamics 365 Customer Insights enables every organization to unify disparate data, whether it’s from transactional, observational, or behavioral sources, to gain a single view of customers and derive insights that drive...Read more