365blog articles

365blog
Published 
3 min read

What’s New for Dynamics 365 Resource Scheduling Optimization v3.0 Release 

Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution 7.x version or 8.x version We are excited to announce the general availability of Resource Scheduling Optimization (RSO) v3.0 release which includes maximize preferred resources, best Matching skill level, improved logic of handling conflicted bookings, and user experience improvements to easily re-rank objectives.
Published 
2 min read

Get started with Dynamics 365 Service Scheduling 

The new scheduling experience in Customer Service Hub is now live. It is powered by Universal Resource Scheduling and provides an efficient way to schedule resources for service activity. It considers the availability of employees, facilities, and, equipment to plan schedules accordingly. It also helps customer service organizations improve service quality by preventing over-scheduling.
Published 
3 min read

Release Notes for Universal Resource Scheduling, September 2018 – Dynamics 365 v. 9.1 

Applies to Universal Resource Scheduling solution (version 3.1.0.xx), Field Service application (version 8.1.x.xx), Project Service Automation application (version 3.1.0.xx) On Dynamics 365 version 9.1.x)    We’re pleased to announce the latest update to Universal Resource Scheduling, powering the Customer Service, Field Service, and Project Service Automation applications for Dynamics 365.
Published 
1 min read

Release Notes for Universal Resource Scheduling, September 2018 Dynamics 365 v. 9.0 

Applies to Universal Resource Scheduling solution (version 2.4.5.xx), Field Service application (version 7.5.3.xx), Project Service Automation application (version 2.4.6.xx) On Dynamics 365 version 9.0.x)    We’re pleased to announce the latest update to Universal Resource Scheduling, powering the Field Service and Project Service Automation applications for Dynamics 365. This release includes improvements to quality, performance, and usability, and is based on your feedback and requests.
Published 
3 min read

Unified Interface Lookup now leverages Quick Find View 

What’s being changed? In response to feedback on the differences in search behavior between the legacy web client interface and the Unified Interface, we have made some changes to the Unified Interface’s search behavior, so it aligns with existing legacy web client interface behavior.