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Microsoft Dynamics 365

Dynamics 365 Retail Return Locations Not Populating Based on the Return Subcode Selected in POS 

After installing a hotfix (Ex, KB4090327) for Retail Return Location customers have been having issues with Return Locations not populating. First, go to Retail > Inventory management > Return locations to create your Return location. In my example if you select the Defect Subcode (1), the Returned item should go into the Central\Houston\Defected location (only if...

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Dynamics 365 Retail Statement Posting Issues Caused by a Previous Statement Posting Failure in Batch 

When posting Retail Statements in batch and there has been an error, Customers have been receiving errors manually posting the Retail Statements after the original failure. One example of a Retail Statement error: “One or more sales orders in statement XXXX have not been invoiced; abort payment journal posting” A majority of the time, the...

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MPOS Adding a New Product to a Category Listing 

In MPOS if you want to use categories, catalogs must be setup and validated. See the below TechNet article on setting up Catalogs https://technet.microsoft.com/en-us/library/jj728723.aspx See the following steps to create a new product and see the product as part of a category in MPOS: USRT for the Houston store has a catalog called Men’s suits – My MPOS...

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AX for Retail 2012 R3 CU9: Retail Pricing Simulator 

A new feature introduced in AX for Retail R3 CU9 is Pricing Simulator in AX.  The Pricing Simulator is also available for AX 2012 R3 pre-CU9 by installing KB 3037365. This means that pricing administrators can test a variety of pricing, discounts and promotion capabilities and use these to provide a consistent pricing and promotion experience...

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Trade Allowance Management Blog Series 

There are many questions related to the new Trade Allowance Management functionality in Dynamics AX 2012 R3.  The blogs below were created to help with some of those questions.   1. Setup:  This blog discusses the required and optional setup for Trade Allowance Management Agreements: http://blogs.msdn.com/b/axsupport/archive/2015/04/30/trade-allowance-management-blog-series-setup.aspx   2. Trade Allowance Agreements – Lump Sum:  This blog...

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Trade Allowance Management Blog Series – Trade Allowance Agreements for Off Invoice 

In this blog, I will be discussing Trade Allowance Agreements and specifically the Off Invoice setup on the Trade Allowance Line.   See the link below for information on setting up the Trade Allowance Header and Trade Allowance Line: http://blogs.msdn.com/b/axsupport/archive/2015/10/27/trade-allowance-management-blog-series-trade-allowance-agreements-for-lump-sum.aspx   Off-invoice allowances are the most simplistic of the three merchandising event types as the discount is...

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