The offline-enabled application will allow frontline workers to perform functions while they are in the field, without depending on an internet connection. This keeps them productive even in environments without high quality network coverage, which can be a common problem in rural locations or even remote urban areas where network coverage is poor.
With the improved logic for locked bookings shipped along RSO 3.4.0.8, RSO will ALWAYS include locked bookings in the new proposed schedules, and schedule other bookings around.
Work orders in Dynamics 365 Field Service have a column called System Status which helps organizations manage their field service processes efficiently.
By mapping their custom Booking Status values to the Field Service Status values, organizations ensure seamless integration between their unique processes and the overall Field Service solution.
Start harnessing the power of Dynamics 365 Field Service’s adaptable status functionality today to unlock your organization’s full potential in managing work orders and bookings.