We recently released an update in February for Dynamics 365 for Field Service, Dynamics 365 for Project Service Automation, Resource Scheduling Optimization solutions. Below are the new capabilities and bug fixes introduced in this update. Universal Resource Scheduling Enhancements – for both Project Service Automation and Field Service Performance improvements for schedule board.
While the core function of field service management will always be about helping customers solve problems, we’ve gone far beyond the idea of “fix and repair.
Applies to: Dynamics 365 for Field Service Connected Field Service, introduced in the Fall 2016 release of Dynamics 365, combines monitoring with the Internet of Things to replace your costly break-fix service model with a more proactive “never fail” model.