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Dynamics 365 Blog


Dynamics 365 AI for Customer Service is now available in public preview 

Update: Dynamics 365 Customer Service Insights is now generally available. Dynamics 365 AI for Customer Service is a suite of products designed to help you provide better customer service experiences through the power of artificial intelligence (AI). We are excited to announce Dynamics 365 AI for Customer Service Insights is now available in public preview,...Read more

Dynamics 365 AI for Market Insights public preview is now available 

Businesses need actionable insights based on what consumers are saying, seeking and feeling about their brands and products to stay ahead of market trends. We are excited to announce Dynamics 365 AI for Market Insights is available in public preview in the United States for businesses looking to incorporate both social and web insights about their brands,...Read more

LCS (October – release 2) release notes 

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (October 2018, release 2).   Updates to the Performance troubleshooting tool in Lifecycle Services We have made some improvements to the performance troubleshooting tools available under SQL Insights in the Environment Monitoring dashboard in LCS:...Read more

Announcing: Dynamics 365 for Marketing October 2018 update 

The October 2018 update of Dynamics 365 for Marketing is released and available for customers to install and update starting now! This is the first major update to the product since its release earlier this year. It includes many new features, plus plenty of performance and stability improvements. Keep reading to learn how to get...Read more

Why it’s time to move your on-premises ERP to the cloud 

Is your on-premises ERP solution holding back your business? Most likely, according to new research made available in our new eBook on the advantages of cloud-based ERP. More than 60 percent of surveyed companies still rely on an out-of-date ERP solution—at least five years old—which can act as an anchor, impacting profitability by dragging down...Read more

LCS (October 2018) release notes 

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the changes made available in the October releases.   Sandbox to Production service request We recently added a new service request type that can be used in the go-live process to move the database from Sandbox to Production. For details on where to find...Read more

Dynamics 365 Finance and Operations Develop and Test environments have moved to Managed premium disks. Please redeploy today! 

As of October 13, 2018, we adjusted the configuration of  Finance and Operations Develop and Test environments for better performance. All new deployments have moved to Managed premium disks, optimized for DS12v2 VMs. Because of updates to code and metadata, development and testing requires extensive disk access operations. Moving to Managed premium disks will provide a...Read more

6 trends that will redefine finance in 2019 

It’s a new era. We’re ten years removed from the peak of the financial crisis, a new generation has transformed the workplace, and every business is now a “technology” business. The rules of the game have changed. Organizations that fail to evolve join a graveyard of companies that were out-innovated by young, forward-thinking businesses. And...Read more

Inspecting a D365FO Meta Data Hotfix Content 

In this article, you will find detailed instructions, on how to inspect content of a D365FO meta data hotfix. The article describes a manual approach as well as running PowerShell scripts to extract the underlying dependencies of hotfixes and affected objects. All descriptions are in attached “Inspecting a D365FO Meta Data Hotfix Content.docx” document. Inspecting-a-D365FO-Meta-Data-Hotfix-Content2...Read more

ERP Modernization: One version for all customers 

We continuously enhance Microsoft Dynamics 365 with new capabilities to enable global businesses to accelerate their digital transformation. As we add product enhancements and performance improvements at a rapid pace, we’re optimizing the way in which we deliver updates. This helps our customers stay current in a consistent, predictable, and seamless manner. In the April...Read more

Updating FieldOne organizations to Field Service 

Thank you for your continued loyalty and support as a FieldOne customer as Microsoft transitioned the capabilities of the legacy FieldOne product into Dynamics 365 for Field Service. As part of this transition, Microsoft made significant investments in new features, as well as updating compliance and security functionality to the Dynamics 365 for Field Service...Read more