You can use the underlying agent experience data that powers the Copilot dashboard to get interaction data such as transcripts, agent actions, and agent feedback about Copilot responses.
We are retiring the Microsoft Dynamics AX Developer Center on MSDN at the end of September 2017. (The Developer Center contains links to whitepapers and other downloads that you can also find on the Microsoft Download Center.) We will redirect all of the current pages on the Developer Center to appropriate pages in the MSDN
In Microsoft Dynamics Ax and Dynamics 365 for Finance and Operation, the system allows users to mark the Bank Reconciliation for a statement as reconciled even if there are no amounts matched. This is now documented in the link below with the following information: The bank reconciliation for a statement can be marked as reconciled at any
The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the September release of Lifecycle Services (LCS). Roll back failed packages in Tier 2+ Sandbox environments With the September release of LCS, we have added support, including the new buttons Resume and Roll back, to roll back packages when package application fails. When a package
Windows 10 comes with a different, optional, deployment for Chinese and DBCS (Double Byte Character Set) fonts. Let me first give you a repro scenario and explain the impact of it against Microsoft Dynamics RDLC reports. The following steps apply to all Dynamics NAV versions that support Windows 10 as the client OS (Dynamics NAV
Microsoft acquired Adxstudio in 2015 for its compelling customer engagement features and, over the last two years, has natively built them into Microsoft Dynamics 365. During that transition, Microsoft continued supporting the legacy Adxstudio Portals v7 product. Because you are a legacy Adxstudio Portals v7 customer, we are providing advance notice of changes to our legacy
Welcome to the September update for the Developer Preview. In addition to the next batch of fixed issues we announce the following changes: We have a new developer preview image ready for you. To get up and running, follow these steps: Navigate to http://aka.ms/navdeveloperpreview to launch the September update of the Developer Preview. Specify Resource group, Vm
Note: This applies to Dynamics AX 2012 RTM, R2, R3, Dynamics 365 for Finance and Operations  SCENARIO  The customer has defined a workflow for Project invoice proposal approvals. At times, after they have already approved the proposals via the workflow, they need to remove the invoice proposal due to some incorrect entries. When
Cumulative Update 23 includes all application and platform hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2016. The cumulative update is intended mainly for solutions that are experiencing the problems described in the Knowledge Base article linked to below. However, you are advised to always keep your solution updated with the latest cumulative update.
Seeing an unexpected number sequence record in the Status list form (from the Number sequence form) that you need to delete? Wondering where to find that ‘Delete’ (File>Delete record) option that used to exist in AX 2012? That option no longer exists in Dynamics 365 for Finance and Operations. For now, you would have to
As I am sure you are already aware, you can now submit requests directly to the Dynamics Service Engineering (DSE) team by using Lifecycle Services (LCS). Submit a request to the Dynamics Service Engineering team https://docs.microsoft.com/en-us/dynamics365/unified-operations/dev-itpro/lifecycle-services/submit-request-dynamics-service-engineering-team One of the request types that you can select is the Database refresh, which includes the ability to refresh
The issue that we were initially encountering was that we were experiencing large variances in our production costing. Upon further investigation, what we found was that the variances were coming from a subassembly that had been created and was being utilized in the finished good. Reviewing the details on that subassembly and comparing to our
This hotfix addresses an issue where user security may be removed during the Company to Company mapping if there is a SQLException. If a SQLException occurs during the AX 2012 Companies to Company integration task, such as a SQL server being offline, users may be removed from the security groups in Management Reporter Security and