You can use the underlying agent experience data that powers the Copilot dashboard to get interaction data such as transcripts, agent actions, and agent feedback about Copilot responses.
ISO20022 generic and SEPA credit transfer in Microsoft Dynamics AX 2009, AX 2012 R2, AX 2012 R3 for Switzerland, Sweden, Norway, Denmark is now released and KB3146167 is available at Partnersource https://mbs2.microsoft.com/knowledgebase/KBDisplay.aspx?scid=kb;EN-US;3146167
Dynamics CRM has the most comprehensive Outlook & Exchange integrations in the industry. We are leaders in the industry since the beginning with a COM add-in for Outlook – CRM for Outlook. The tracking of customer and prospect communication is a key capability for any CRM system. In sales, the salespeople have to keep track
Context: The security of data transmission is just as important as the security of data storage. When data is transmitted over the web, Secure Sockets Layer (SSL) is available to be used with the web client in Dynamics NAV. Microsoft’s NAV cloud solution has SSL enabled by default. However, if a partner company chooses to
The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the August release of Lifecycle Services. NEW FEATURES Database refresh request Starting today, when you are working in an implementation project, you can request that sandbox environments be refreshed directly from LCS with a copy of a database from another environment.
I’m happy to announce that we’ve just published the first set of samples for the Microsoft Dynamics CRM Web API. The CRM Web API was released nine months ago and all of our samples so far have simply demonstrated raw HTTP requests and responses. These are the first set of samples you can download and
You are in the process of setting up email approval for Dynamics AX, when you go through the setup of the Microsoft Dynamics AX Connector for Mobile Applications service, and you start it, you receive the following message: The “ADFS URL” parameter has not been configured The “Thumbprint of X.509 certificate used to sign SAML
We have released a feature update for Standard Audit File (SAF) in Poland for Microsoft Dynamics AX. Overview. This updates includes batch processing, bug fixes. Download. AX 2009 SP1. KB3187695 released 23 Aug 2016, includes all previously released updates to the feature, including the originally released KB3165114. AX 2012 R3. After installing the feature (KB3165114) install KB3178394 and
If you have the “FIFO date-controlled” option marked on the Item model group and the “Use warehouse management processes” option marked on the Storage dimension group, it would be working as designed that you are receiving this error as you cannot use the two of these options together. To verify if these options are marked,
After we installed May CU for SharePoint 2013 (15.0.4823.1003) we were not able to log with Forms authentication users and the error (404) In SharePoint log we could see the error: Exception trying get context compatibility level: System.IO.FileNotFoundException: The site https://dax2012r3.contoso.com:8090/_Layouts/FormsAuth/Login.aspx could not be found in the Web application SPWebApplication Name=DynamicsFormsSTS – dax2012r3.contoso.com-8090. at Microsoft.SharePoint.SPSite.LookupSiteInfo(SPFarm
When configuring discounts and setting the Discount concurrency mode, you have the option to choose Exclusive, Best price, or Compounded. The question presented when ringing up POS transactions is which one takes precedence when you have multiple discounts that are applicable to the same sale? This article will provide you with a brief explanation on the
Final Status: Updating the SQL servers was successful. Microsoft engineers confirmed that the issues with importing and exporting data are resolved. User Experience: Affected customers received the error: “Exception: Integration Services evaluation period has expired.” when importing or exporting data. Customer Impact: All Dynamics AX customers worldwide Incident Start Time: Tuesday, July 19, 2016, 4:51
Microsoft Dynamics AX 2012 R3 Cumulative Update 11 is now available for download on Lifecycle Services, CustomerSource and PartnerSource. This release includes several improvements for warehouse and transportation management. For detailed information on the release of Microsoft Dynamics AX 2012 R3 CU11, please refer to the Dynamics AX In-Market Engineering blog. In this post we’ll