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Microsoft Dynamics 365 Blog


Simplify and automate compliance with asset leasing in Dynamics 365 Finance 

Change is constant. Today most organizations are experiencing challenges and making plans that they did not anticipate. In times like these, organizations do not have time to worry about reacting to changes in accounting regulations, yet they cannot risk leaving them unaddressed. A core tenant of Dynamics 365 Finance is to enable you to reduce risk, and to automate and modernize your global...Read more

Unlock insights and power personalized experiences with Dynamics 365 Customer Insights 

Today, people have access to more content, purchasing channels, and brand options than in the past, and their expectations for great customer experiences continues to grow, even in uncertain times. To win and retain loyal customers, companies need to understand, value, and build trust with them, and proactively serve them through seamless, personalized experiences on...Read more

How to manage VAT rate changes in Dynamics 365 Business Central 

Many countries have turned to value-added tax (VAT) to stimulate their economy in response to the disruption of COVID-19. In addition, several countries are planning economic stimulus packages with VAT rate changes in response to COVID-19. For example, Germany recently lowered standard VAT rates from 19 percent to 16 percent, starting July 1 and continuing...Read more

Dynamics 365 education accelerator update supports K-12 application development 

First, a heartfelt thank you to educators around the world. Many schools are now out for the summer, marking the end of a school year in the most uncertain of times. This spring, schools gave more to students than an education—they provided a sense of purpose, consistency, and normalcy. Teachers and school administrators worked relentlessly....Read more

Get the updated toolkit for easier deployment of solution-specific Help content 

If you’ve created your own custom solution for Dynamics 365 Finance, Dynamics 365 Supply Chain Management, or Dynamics 365 Commerce, you may be wondering how to connect your own Help content for the solution to the Help pane in the Finance and Operations client. Microsoft provides a toolkit to help you generate HTML files from the Microsoft Help repositories, generate...Read more

Use conversation intelligence in Dynamics 365 Sales 

Conversation intelligence in Dynamics 365 Sales incorporates the latest in natural language processing. This allows you to transcribe and log important information from your sales calls, such as names, order details, and action items, boosting your overall productivity. Not only can you customize conversation intelligence to identify terms specific to your business, but it will also...Read more

Deprecation of Voice of the Customer surveys on Dynamics 365 Marketing on July 1, 2020 

This only impacts Dynamics 365 Marketing customers who are using surveys based on the Voice of the Customer solution. As announced previously, Voice of the Customer is will be discontinued on July 1, 2020.  Therefore, all surveys based on Voice of the Customer within Dynamics 365 Marketing will also be discontinued. Please note that Dynamics...Read more

Dynamics 365 nonprofit accelerator enhancements enable more automated experiences 

The Dynamics 365 nonprofit accelerator continues to evolve, enabling ISVs and other solution providers to quickly build industry vertical solutions tailored to the nonprofit sector. In this latest release, the accelerator addresses three critical nonprofit areas: Case Management, Project Management & Program Design (PMPD), and Operations. Case Management and PMPD enhancements include data model extensions...Read more

Dynamics 365 Financial Services Accelerator now includes a preview for insurance 

The Dynamics 365 Financial Services Accelerator now includes a preview designed for the insurance industry. When you sign up for the preview, you’ll be able to check out an insurance data model, sample app, and dashboard that covers both property and casualty insurance, as well as life insurance. With the Insurance component, insurance companies, agencies,...Read more

Flexibility in Dynamics 365 Human Resources supports your unique HR needs 

Dynamics 365 Human Resources 2020 release wave 1 includes investments in benefits management, leave and absence, and deeper integration with Common Data Service, providing your organization with a flexible solution that supports a wide variety of HR options. Benefits management enhancements Enhanced plan configuration Benefit plans often have different costs depending on the characteristics of...Read more

Next generation Dynamics 365 Field Service mobile app now available 

Our current Field Service mobile experience is an essential component of success in our customer’s field service operations. One of the most requested updates is to bring the Microsoft Power Apps and Unified Interface experience on the desktop to the mobile experience. We are happy to deliver that capability in the initial version of our...Read more

Extend data storage for Dynamics 365 Business Central 

Each Microsoft Dynamics 365 Business Central cloud instance comes with 80 GB of database storage, which is more than ample for most organizations. Some businesses have unique scenarios that may require additional storage. For those organizations that need more space, we’ve introduced a new add-on SKU that provides additional storage capacity, available now by contacting...Read more