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Dynamics 365 Blog

JUST ANNOUNCED! Bestselling author Malcolm Gladwell to keynote at Microsoft Business Applications Summit 

We’re bringing our BizApps community together for the first-ever Microsoft Business Applications Summit, the place for Dynamics 365, Power BI, Excel, PowerApps and Flow superfans to connect, collaborate and pack in as much learning as possible, July 22-24 in Seattle. Whether you’re a BizApps whiz or one in the making, this all-new conference has something...

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How to turn your field service operations into a profit center 

Field service technicians may be the most overlooked marketing and sales resource you’ve got. After all, once you’ve successfully landed the account, who gets more face time with the customer than the tech responsible for installing and maintaining the customer’s solution? That’s why your chances for repeat business and referrals greatly depend on how the...

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Lead nurturing – More than just email blasts 

Have you ever signed up for a mailing list thinking it will help you stay up to date on a product or service, only to find the future content to be mostly irrelevant? According to CMO.com, 42 percent of buyers say they get annoyed when their content isn’t personalized. There’s a growing buyer expectations gap...

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Essential Dynamics 365 resources to help you with GDPR compliance 

Microsoft is committed to the security and privacy of customer data—ours and yours. The General Data Protection Regulation (GDPR), effective May 25, 2018, is another opportunity for us to demonstrate our commitment to protect and enable the privacy rights of individuals while helping to ensure our Dynamics customers are ready to meet their GDPR requirements...

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Spring 2018 update for Easy Repro 

We are excited to announce several key enhancements and updates to EasyRepro for Dynamics 365 and Model-Driven standalone apps from PowerApps.com.   With this release we are providing capabilities to get developers up and running quickly with more pre-defined tests, support for the Unified Interface and updates to support the Chrome Browser.   If you have...

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What’s New for Dynamics 365 Resource Scheduling Optimization v2.6 Release 

Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution   With the goal of continuously improving quality, performance, usability, and responding to some customer feedback, we recently released the Resource Scheduling Optimization v2.6 update. Below are the new features and capabilities introduced in this release. Compliance General Data Protection Regulation (GDPR) – Investments address...

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LCS (May 2018 – release 1) release notes 

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (May 2018, release 1). Performance and reliability improvements  Improvements in the reliability of the emails sent from LCS have been made in this release of LCS. We have also made performance improvements to the update tiles shown on the...

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Unlock what’s next with Microsoft Business Applications @ Microsoft Build 

Microsoft is thrilled to host Build this week in Seattle. Build is the ultimate Microsoft developer event, where the most innovative minds connect to get inspired and code the future. During our Spring launch event, we announced several new features and capabilities to the Business Applications portfolio, including many updates to the Power platform that...

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Release Notes for Field Service and Project Service Automation Update Release 6 

Applies to: Field Service for Dynamics 365, Project Service Automation for Dynamics 365, and Universal Resource Scheduling (URS) solution on Dynamics 365 9.0.x We’re pleased to announce the latest update to the Field Service and Project Service Automation applications for Dynamics 365. This release includes improvements to quality, performance, and usability, and is based on...

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What’s new in Universal Resource Scheduling for Dynamics 365 May 2018 Update 

Applies to Universal Resource Scheduling solution (version 2.4.2.xx), Field Service application (version 7.5.x.xx), Project Service Automation application (version 2.4.3.xx) On Dynamics 365 version 9.0.x) Once again, the Universal Resource Scheduling dev team has been hard at work constantly looking to improve the product! Continuing our theme for our update releases, Universal Resource Scheduling May 2018...

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