Skip to content
Dynamics 365 Blog

Search Results

Showing 1 - 12 of 1386 results.

What’s new in Dynamics 365 Resource Scheduling Optimization (version 3.0.19263.1) 

...of Resource Scheduling Optimization v3.0 update release (3.0.19263.1). This release includes a number of new features including: Resource...the requirement to only resources with that role, in this case scheduling requirement '01957' to Brady Hannon...in Dynamics 365 Resource Scheduling Optimization (version 3.0.19109.3...

Scheduling versus dispatching – Universal Resource Scheduling 

...for technicians as you see fit? The field service industry often refers to this differentiation as "scheduled versus dispatched." Out of the box, all...bookings will appear on the technician’s mobile application. However, it's easy to implement the scheduled-versus-dispatched concept. Step 1: Create...record is set to Scheduled...

6 tips for global versus local changes – Universal Resource Scheduling 

...global implementation. Schedule boards are typically created for a given territory or set of neighboring territories. As a result, there are many...changes that can be made that only impact users of that specific schedule board. For example, if you have one board that is filtered to Miami...or another shared board for those who don’t want the changes. For more about creating and sharing schedule boards, check out...

Service scheduling in Dynamics 365 for Customer Service 

...equipment, work hours, services etc. Service scheduling provides an efficient way to setup services and schedule resources, facilities, and equipment in order...define service requirements and match the right resources view of resource utilization to avoid over-scheduling and disruptions...of Universal Resource Scheduling (URS) - the scheduling engine that powers Field service (FS) and Project service (PS) to schedule work orders and project...

How to use the Search Resource Availability API - Universal Resource Scheduling 

...Applies to: Dynamics 365 Organization 9.0+ with Universal Resource Scheduling 3.8.x version In the latest Field Service v8.8.x/Universal Resource...the Search Resource Availability API for scheduling single requirements. A list of available resources and their time...see the list of time slots returned for the resources who match the search criteria with time slot types Off, Available, Scheduled returned...

2020 release wave 1 plans for Dynamics 365 and Power Platform now available 

...effectiveness through a new resource scheduling dashboard, integration with Dynamics 365 Supply Chain Management, and technician time entries...Chain Management, Human Resources, Commerce, and Business Central, our comprehensive business management solution designed for small to medium-sized...applications include: Dynamics 365 Human Resources expands capabilities for human resources professionals, employees...

Search Resource Availability with Universal Resource Scheduling API 

...Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution 8.8.x version or Universal Resource Scheduling 3.8.x version In this blog...for self-scheduling scenarios where a resource may want to query his or her availability, or for portal scheduling scenarios where a customer may...in this entity. The type of entity does not matter, you can specify any entity logical name. Please review the ‘Retrieve Resources Query’ on the schedule board...

9 tips to maximize your screen real estate on the schedule board 

...monitor, opening the schedule board may initially only let you see a handful of resources and a few unscheduled requirements, and that's before...The schedule board is the primary work space for dispatchers, and every pixel of real estate is essential for maximum productivity. Depending on your...expanding the filter panel or the details panel! Enjoy these tips on making the most out of your schedule board screen real estate! As you take...

Block time off for resources on the schedule board without changing the working hours 

...I was recently chatting with a dispatcher who expressed that they would like to block time off on the schedule board for resources without needing...perfect, but an idea nonetheless! The goal is for a dispatcher to stay completely within the schedule board yet block time off for a resource...resource scheduling optimization knows not to move these bookings. If you...

Migrate from legacy Service Scheduling to the Service Scheduling on Unified interface 

...The new Service scheduling on Unified interface is built on top of Universal resource scheduling. If you are using legacy Service scheduling on web...Migration tool migrates all the Facilities/Equipment and create Resources for every Facilities/Equipment. In the new scheduling, you’ll be able...to schedule these Resources Service Service...

Enhancements and bug fixes in Universal Resource Scheduling (URS) version 3.8.0.105 

...Applies to Universal Resource Scheduling solution (version 3.8.0.xx), Field Service application (version...update to Universal Resource Scheduling (URS), powering the Customer Service, Field Service, and Project Service Automation applications for Microsoft...resources are present on the schedule board. Performance improvements to searching for resource availability for Requirement Groups...

Enhancements and bug fixes in Universal Resource Scheduling (URS) version 2.4.12.92 

...Applies to Universal Resource Scheduling solution (version 2.4.12.xx), Field Service application (version...to announce the latest update to Universal Resource Scheduling, powering the Field Service and Project Service Automation applications for Dynamics 365...a resource route on the map to a requirement pin to create a booking for the resource. Fixed: When an Entity is enabled for scheduling, the book...