Sales accelerator, a digital selling capability of Dynamics 365 Sales, helps sellers to engage with customers on their preferred channels using integrated email and phone calling.
Although it may seem counter-intuitive, now that many people are working from home at least some of the time, having a streamlined mobile app for your sales team has become critically important.
Learn some best practices for using forecasting capabilities in Dynamics 365 Sales to help simplify creating accurate forecasts, even during rapidly changing conditions.
We have developed new capabilities in Dynamics 365 to discover email messages, meetings, and phone call activities related to an opportunity, and then to factor these signals into the score.
When building a marketing technology (MarTech) stack, both the best-in-breed and single vendor approaches have their benefits and drawbacks. Today’s business realities has marketing operations teams and business leaders re-examining the best way to get necessary tasks accomplished: “one-for-each” or “one-for-all”.
Since 2017, Microsoft’s Tech for Social Impact initiative has been working to empower the nonprofit sector. As part of that effort two years ago, we released our Common Data Model for Nonprofits, a set of best practices represented as data entities, attributes, and relationships.
Business applications are rapidly evolving to meet the needs of an increasingly digital and complex world. The era of form-based software and simple business logic is history–replaced with data-first, intelligent applications that proactively guide critical business outcomes across the organization.
Relationship analytics capabilities in Dynamics 365 Sales help you compare data from won opportunities with open prospects and then suggests actions to take to deliver similarly successful outcomes.
To help you spend more of your time selling, the premium auto capture capability in Dynamics 365 Sales uses advanced AI to mine details from email messages.
When natural disaster strikes, lives depend on the fast mobilization and delivery of emergency supplies and personnel. Every minute counts as thousands of volunteers are activated and deployed, with tons of materials moved to the frontline in hours with incredible scale and speed, all coordinated with clockwork precision.
Conversation intelligence in Dynamics 365 Sales allows you to transcribe and log important information from your sales calls, such as names, order details, and action items, boosting your overall productivity.