Microsoft Dynamics 365 Blog

Essential tools to create a better workplace – Microsoft at SHRM 2019 

This week, Microsoft will be at the SHRM 2019 Annual Conference and Exposition to share best practices on how to unlock talent success, connect to collaborate, and drive culture change. The event theme, creating better workplaces, aligns with our focus on creating a modern workplace where people thrive. In recent years, we’ve seen an exponential

Extending Dynamics 365 to accelerate partner revenue 

If you’re a partner led organization that depends on indirect channels as one of the primary business growth drivers, choosing the right partner engagement relationship management solution is the key to drive scale. The average partner program contains a number of distinct components. With partner solutions such as partner relationship management (PRM) and Ecosystem Cloud,

Why personalization is key to surviving today’s retail market 

The retail landscape has changed dramatically in recent years with the rise of internet consumerism providing customers with access to more content, buying channels, and brand options than ever before. Customers today are well-informed, highly selective, and expect intuitive, engaging, and personalized experiences when they shop – with consistency across every buying channel they use.

Published
3 min read

Now live: Microsoft Business Applications Summit 2019 session catalog 

The full session catalog for the Microsoft Business Applications Summit is now available! Explore more than 150 expert-led sessions and workshops (plus 16 pre-days!) packed into this two-day conference, taking place in Atlanta, Georgia June 10 – 11, 2019. Registration is still open, so secure your spot today. Microsoft Business Applications Summit is your team’s

Podcast: Know what your consumers say, seek, and feel 

Business professionals such as product owners, marketers, and sellers are looking to find the right insights about their consumers. Traditional tools such as surveys and industry reports do not give timely and relevant insights and may have biases based on the audience surveyed. I recently participated in a podcast with Mark Smith, a Dynamics 365

Published
2 min read

Drive demand with account-based marketing 

Account-based marketing (ABM) can increase engagement, deal sizes, and conversions if it’s deployed for the right accounts at the right time. The challenge many organizations face is knowing how to customize an approach with the mix of ABM and broad-based demand strategies and tactics. In a new webinar, Jonathan Tam from SiriusDecisions joined me to

Upcoming program for Business Applications ISVs 

By 2022, the business applications market will reach USD 125 billion—a 43 percent increase from 2018—with independent software vendors (ISVs) projected to drive 57 percent of the business applications business*. To help position our ISV partners for success, we are introducing a modernized ISV program that provides technical, marketing and sales benefits to help accelerate

3 ways to incorporate culture in your talent acquisition strategy 

 In my previous blog, I highlighted the importance of incorporating culture into your recruiting and hiring processes.  I wanted to drill in a bit deeper to provide a step-by-step actionable approach to culture-centric talent acquisition. Step 1: Make a list of the essential elements of your company culture. This can include your vision, values, preferred

New investments to help partners enable resilient organizations worldwide 

This morning, I’m honored to welcome thousands of Microsoft partners from around the world to Microsoft Inspire. On a virtual stage, broadcast live and then available to view on-demand, I’m sharing how partners are helping organizations navigate the current crisis, and detailing new investments across Microsoft Dynamics 365 and Microsoft Power Platform to help partners

Democratizing customer feedback with the new Dynamics 365 Customer Voice 

Staying connected with your customers to provide a best-in-class customer experience has never been more important, especially when in-person feedback opportunities are limited. To stay agile and deliver the best products, services, and experiences, leaders need to use customer feedback as their main KPI. Otherwise how can they be sure that their efforts are bringing