Microsoft Dynamics 365 Blog

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1 min read

Microsoft Dynamics CRM Online patterns & principles for solution builders 

Applies to: CRM Online In the world of Microsoft Dynamics CRM, the shift to the cloud is well underway. Microsoft Dynamics CRM Online is growing by leaps and bounds, including sales to massive customers with huge user counts. If you’re a partner in the Microsoft Dynamics CRM channel, it’s important that you understand what this means

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14 min read

Barcode Scanning in the Mobile Device 

One of the major innovative features we introduced with the R3 release of Microsoft Dynamics AX 2012 was the advanced warehousing system with the warehouse mobile devices portal and the subsequent support for using embedded devices for efficient warehouse workflows. The key assumption with this technology was that warehouse workers would be scanning barcodes for

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15 min read

Return material adjustment (RMA) processing through the mobile device 

This blog post assumes a working knowledge of the newWarehouse management module released in Microsoft Dynamics AX 2012 R3.   The process of receiving a Return material adjust (RMA)using the new WMS mobile device functionality is very similar to processing aninbound transaction such as a purchase order. The following steps are intendedas a walkthrough of

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1 min read

Microsoft Dynamics AX 2012 Upgrade – Using the State Transfer Tool with AX 2009, you can potentially have duplicate records created within table Shadow_DirPartyRelationship 

  This specific issue occurs only when using the state transfer tool in AX 2009. The problem is as follows: We create new records in the Shadow_DirPartyRelationship. The unique index on this references RefRecId. The RefRecId will become the RecId for DirPartyRelationship during the bulk copy in AX 2012. We use the SystemSequences NextVal from

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Dynamics AX R3 Demo Image: “The price cannot be calculated for the item. Please manually enter the correct price” error in EPOS 

Update (2015-08-13):  If you are using the 2013 R3 CU9 demo image you may run into the same error with a (much) different root cause and workaround.  Please see this post for notes on how to fix that issue. If you are using the Dynamics AX demo image (https://technet.microsoft.com/en-us/library/dn741578.aspx) you may have seen this error

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2 min read

How to slip-stream AX 2012 R3 Cu 8 

Hello All, With the release of Cu 8 for AX 2012 R3 the process for doing a slip-stream installation of AX has changed slightly.  In the past we released one CU package file that could be used for both slip-streaming and updating.  With R3 Cu 8 we now have two different package files, one for

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<1 min read

Moving AXModelstore from Source environment to Target environment with different DB collation 

AX 2012 R2/R3 We have in support received some queries for recommendations moving the AXModelStore from a Model database to another Model database with different collation. Conclusion:  The AXModelStore file we create is specific to SQL_Latin collations, saying that, for metadata, AX only supports the SQL_Latin… collation on string fields, and that is why even Model