We launched the 2024 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2024.
In this post I would like to mention a known issue related to the Mexican electronic invoice (CFDI) in Dynamics AX 2012. If you have followed all the configuration steps detailed here, have valid certificates, and still see the error message “unable to find the digital certificate” when posting an invoice, you should make sure
What was once a nice-to-have option is now mandatory for any company that wants to deliver the highest quality customer service. Self-service is now so essential that more than 90 percent of customers...
Post Incident Review Report Summary On Monday, March 14, 2016 at 2 AM UTC, internal monitoring detected an issue with the AX Help page following an update where users were unable to use the AX Help function or see the online Wiki. Engineers following established procedures to remove the update and service was restored on
Knowledge Management in Microsoft Dynamics CRM 2016 lets you create knowledge articles in one language and translate them into other languages. Having your knowledge articles available in the different languages of your user base greatly increases the impact of the knowledge you maintain. In turn, this has a positive impact in driving employee and customer
Current Status: This has been resolved. Further investigation is ongoing to determine root cause and help prevent further occurrences. User Experience: Dynamics AX users are unable to access Dynamics AX Help. Customer Impact: All Dynamics AX users. Incident Start Time: Monday, 14, 2016, 5:15 AM UTC Incident End Time: Monday, 14, 2016 05:05 PM UTC
The following steps are required for partners to be able to use the Cloud Powered Support tool to submit cases to Microsoft from a project linked to the new version of Microsoft Dynamics AX. There still are requirements for having a valid support plan in order to use the tool, but the following steps are
According to NewVoiceMedia , an estimated $41 billion is lost by U.S. companies alone each year due to poor customer service, yet a recent PwC survey shows that CEOs continue to increase spending on advertising...
We’re excited to share the news for the features included in the latest release that help you boost the productivity of your organization. Microsoft Social Engagement now analyzes post in English for the author’s intention. The new automation rules enable highly efficient scenarios to automatically create records form posts in Dynamics CRM based on specified
This purpose of this blog is to show how you can get quickly get started with debuggingin AX7, specifically by showing how you can debug an error message issued from AX. So, let’s begin ! Imagine you are posting a Bank journal and you get the following error message upon posting ‘Currency EUR not allowed for account USMF
Too many companies force their customer service reps to reinvent the wheel with every customer interaction. If a clear, standardized solution is not readily available with minimal keystrokes, these employees...
Customers today are well-informed, and have high expectations. As your business expands, whether by offering new products and services or entering new markets, your customer relationship management (CRM...
Over the last few years we have been on a journey to reimagine how people benefit from business applications to be faster, more agile and productive and ultimately drive more growth within their organizations...