Why Social Selling Matters
Selling in the B2B space is only becoming more difficult. But I’m not telling you anything that you don’t already know. The web and social networks have changed everything. As a result,...
Microsoft Dynamics 365 Blog
2024 release wave 1 kicks off with hundreds of AI-powered capabilities for Microsoft Dynamics 365 and Microsoft Power Platform
We launched the 2024 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2024.
Social Selling Has Become Mission Critical
In 2013, social selling started to become mission critical. Social selling has shown up in research from time to time in the past. However, there has not been enough evidence to prove it worked. That changed...
Map Your Buyer’s Journey to Hit Your Sales Goal
Current research conducted by SBI has revealed a fundamental shift in behavior that is the result of a new breed of buyer. The new buyer is well informed, technology enabled, saturated with media, and...
Now Available! Microsoft Dynamics NAV 2013 R2
Microsoft Dynamics NAV 2013 R2 has shipped and is now available for download! We just made the announcement to over 500 Microsoft Partners at the sold-out Directions US event in Nashville, Tennessee. This...
Error ‘The value in field offset account is not valid’ creating bridged transactions- AX2012 R2 CU6
The issue is in AX2012 R2+CU6- the error message received ‘The value in field offset account is not valid’ when in General journal we use a function ‘Select bridged transactions’. To avoid an error, you can: 1. Check Journal Name setup in General ledger. If you have set fixed offset account, just remove it (the
Creating a Customer-Focused Bank
By Seth Patton, Worldwide Industry Solutions Director, Microsoft Dynamics Any good banker will tell you that a bank’s customers are its most important assets, and that has never been truer. The...
Announcing Microsoft Dynamics NAV 2013 R2
Written by: Paul White, Senior Director, Microsoft Dynamics ERP Today at the sold out Directions EMEA 2013 conference in Vienna, Austria, we announced the upcoming availability of Microsoft Dynamics...
Outlook Contact Field Synchronization with Dynamics AX 2012 R2
I recently ran across the need to expand fields that automatically sync from Dynamics AX 2012 R2 to Outlook contact records. It is a very time consuming and labor intense process to manually map fields on each Contact record selected for Outlook Synchronization. Here is the scenario: 1. Business Fax is not a field synchronized from AX to Outlook
Delta Customer Service Taking Off With Microsoft Dynamics for Retail
By Michael Griffiths Michael Griffiths is Global Managing Director, Retail and Distribution for Microsoft Dynamics With up-to-the-minute information at their fingertips, consumers today are savvier...
AEC Company Supports End-To-End Processes, Growth with ERP Solution
Following growth through acquisition, Keller Foundations inherited a range of systems and found itself needing to undergo the tedious consolidation of finances at the corporate level, while still supporting...
Quick tip – Unretrieved value in a field in a form
If you run into the problem in Dynamics AX2012 that a form is displaying a field with the message ‘Unretrieved value’ and you can neither see or edit the contents of the field, try to stop and restart the AOS service and see if the issue is not resolved. Stopping and starting the AOS will
Connecting CRM to ERP delivers end-to-end value for Heritage Bag
Producer of more than 400 million pounds of bags a year, Heritage Bag Company knows the ins and outs of competing successfully in a market that is highly competitive. Heritage Bag deployed Microsoft Dynamics...