7 Ways Customer Service Can Support Sales
If your brand’s fortunate enough and works hard enough at service and engagement before and after the sale, a one-time customer can become a lifetime customer who also creates additional customers...
We launched the 2024 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2024.
If your brand’s fortunate enough and works hard enough at service and engagement before and after the sale, a one-time customer can become a lifetime customer who also creates additional customers...
Here is a tutorial on how to configure Dynamics AX 2012 to import a general journal from a CSV file. The steps below are using Contoso demo data. Create a new folder on the root of the C: Drive and name it “DIEF”: Navigate to Data import export framework | Setup | Data import export
"Knowledge is the only instrument of production that is not subject to diminishing returns." - J.M. Clark To attract and retain more customers, brands must now provide consistent product, service...
Sometimes growth can feel like a mixed blessing. Don’t get me wrong—nearly every company wants to expand and prosper. Yet when the right systems aren’t in place, managing a sudden increase...
This is part three of a three part series that began with a discussion of our impetus for change , followed with a look at where we are today , and concludes here with a forward-looking perspective. ...
This is part two of a three part series that began with a discussion of our impetus for change and continues here with a view on where we are today. What we’ve done so far In software development...
If you follow the news (or even if you don’t), you know many government agencies are struggling right now with delivering efficient and effective service and engagement. But despite the long shadow...
As federal budgets continue to be cut, as compliance becomes even more important, and as competition grows, now more than ever, government contractors need to operate more efficiently and respond more...
With the recent announcement of the Microsoft GovCon Alliance, Microsoft is initiating a new phase in our ongoing effort to help contractors to the U.S. federal government operate more efficiently, respond...
As I talk to customers, many of them tell me that two must-have features for their enterprise resource planning (ERP) system are that it be easy to implement and easy to use. No company can afford a major...
Written by: MSDynamicsWorld.com There is growing discussion among analysts and industry-watchers over whether the traditional terminology of ERP and CRM software still aligns with market needs. These...
Transform Historical Data into Forward-Looking Insight with a business solution from Microsoft Selecting a new enterprise resource planning (ERP) or business management solution presents you with a...