Microsoft Dynamics 365 Blog

The power of AI in Viva Sales: Insights from Lori Lamkin and Nathalie D’Hers 

Join Lori Lamkin and Nathalie D'Hers as they take you on an extraordinary journey through the development, deployment, and continuous improvement of Microsoft Viva Sales. In this exclusive Q&A session, they will share insights, experiences, and the remarkable story of Microsoft's journey in unlocking the full potential of Viva Sales.

5 ways accounts payable automation drives digital transformation 

Finance teams’ roles have evolved—and expanded—into new realms. As economic pressures demand everyone deliver more with fewer resources, finance professionals’ plates are increasingly crowded with analysis, strategy, even supplier relationships—plus all the traditional finance processes they’ve long been responsible for. 

7 min read

How Copilot in Microsoft Dynamics 365 and Power Platform delivers enterprise-ready AI built for security and privacy 

With the introduction of generative AI across Microsoft business applications—including Microsoft Dynamics 365, Viva Sales, and Power Platform—interactions with AI across business roles and processes will become second nature. With Copilot, Microsoft Dynamics 365 and Power Platform introduce a new way to generate ideas and content drafts, and methods to access and organize information across the business.

Applying next-generation AI to the Microsoft Supply Chain Platform 

For more than two decades, customer relationship management (CRM) and enterprise resource planning (ERP) software have been defined by manual entry and high-touch data processes. Since then, businesses have made strides in automating many manual transactions through various means but have largely reached a plateau.